Beck's Furniture in Rancho Cordova, CA Closed now

Reviews about Beck's Furniture

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  January 03, 2020, by eric steele
  World class con artists with no moral standards. Stay away unless you want to get ripped off and sold defective furniture. I purchased a brand new dining room set from them last month. Upon opening the box, I discovered that the chairs had cracks in them and were rather wobbly. Consequently, I decided to return the set less than 24 hours after purchasing it. However, the staff refused to give me a full refund even though the furniture was clearly defective. Many of the staff members that I dealt with were incompetant, rude, and mentally unstable since they argued with me for over an hour. I clearly showed them the defective furniture and mentioned that i returned it well within the return policy. Nevertheless, they ended up stealing 10 percent of the price of the furniture as a restocking fee even though the items were defective (think about spending 2000 dollars on something and having them keep 200 dollars). It's not my fault that your products are defective and I shouldn't have to pay your massive restocking fees for damaged products. These lowlife should be taken out to pasture
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  November 08, 2019, by T M
  Saw an advertisement, so went in to purchase the product in the picture. Took the add in and then they said, we can't do that, it must have been a printed mistake. We needed a new set of couches either way, so we decide to purchase sometjing different. We purchase a set and when we paid they said they were 3 days from shipping. We later got a phone call and were told they were 2 months out. We wait our 2 month being optimistic, then they call us for delivery. We set up a delivery date and time, and the delivery service didn't follow through with the time. They called and said they couldn't deliver they would have to do another day. After we had changed our schedules around and taken time off work. So we do the same thing again. And the delivery service was 4 hrs past their delivery scheduled time. When they came, they just took the couches out of the truck, put them in my living room, and asked me to sign. Not even letting me plug them in and test them, or put them where I wanted them. So I made them wait till I saw if they worked, and they didn't operate as fast as the floor models. So they said, "well we have to go, just call customer service and they'll send someone to fix them." After 15 plus phone calls nothing was ever resolved. The couches still recline very slow, and the materials have started to wrinkle and squish. These couches have only been in my house for about 4 month. I can't even imagine what they'll look like in 1 year. Not very happy, and not what I was sold on at the store.